Política de envío

### Coverage
We ship to **Colombia** and the **United States**. Destination country is selected at checkout.

### Estimated timelines
Times are in **business days** from payment confirmation and may vary by supplier, customs, and carrier:

| Destination | Processing | Transit estimate | Typical total |
|-------------|------------|------------------|---------------|
| Colombia | 1–3 days | 5–15 days | 6–18 days |
| United States | 1–4 days | 7–18 days | 8–22 days |

*Estimates only — not a fixed delivery promise.*

### Costs
Shipping is calculated at checkout by destination, weight, and active promotions. Free-shipping offers (if any) are shown on the product page and cart.

### Tracking
When your order ships, you will receive an email with a tracking number when the supplier provides one. Contact **support@[yourdomain]** with your order number if you need help.

### Customs & taxes
- **Colombia:** international orders may be subject to customs review, VAT, or other fees under local rules. Unless a promotion states otherwise, such fees are the buyer’s responsibility.
- **USA:** orders may include sales tax by state via Shopify Tax. Import fees are uncommon for domestic US fulfillment; overseas fulfillment may follow import rules.

### Addresses
Please ensure your address is complete (unit/suite, ZIP/postal code, phone). Incorrect addresses may cause delays or return fees.

### Delays
Peak seasons, carrier issues, or customs checks may extend delivery windows. If your order exceeds the estimated range, contact us so we can follow up with the supplier.